Privacy notice for our website


General information about the collection of personal data


HYDAC International GmbH ("HYDAC", "We", "Us" and "Our") takes the protection of your personal data extremely seriously. This Privacy Notice describes how HYDAC processes and protects personal data collected and processed via hydac.com or affiliated websites ("Website"). This Privacy Notice consists of a "Summary Notice" (see below under sec. 1. ) and a "Detailed Notice" (see below under sec. 2.).


Personal data ("Personal Data") means any information (such as your title, name, address, email address, telephone number, IP address, etc.) relating to an identified or identifiable natural person ("Data Subject"). Your Personal Data are processed by Us only in accordance with the provisions of Regulation (EU) 2016/679 (EU General Data Protection Regulation, "GDPR") and other provisions of applicable national data protection laws.


Personal Data are processed only after you have given your consent, or if the processing of such data relies on another legal basis under the GDPR or other provisions of applicable national data protection laws, in particular, the Digital Personal Data Protection Act 2023 (“DPDP Act”). The provisions in this Privacy Notice provide you with information about the nature, scope and purpose of the processing of your Personal Data.


This Privacy Notice relates exclusively to Our Website. In the event that you are directed to third-party Websites via links from Our Website, please refer to such websites for information about how they handle Personal Data.




Summary Notice


Scope, Data Subject and data fiduciary/controller

This Privacy Notice exclusively applies to the collection and processing of Personal Data of users of the Website with the domain hydac.com or affiliated Websites of HYDAC International GmbH.

The responsible data fiduciary/controller for any Personal Data collected and processed in connection with the use of the Website is HYDAC. Should another data fiduciary/controller process Personal Data about how you use this Website, you will be provided with a separate privacy notice.


How to contact Us and Our Data Protection Officer

You can contact Us via mail at HYDAC International GmbH, Industriestraße, 66280 Sulzbach/Saar, Germany, or at the following email address: info@hydac.com.

You can contact Our data protection officer via mail at the following address: HYDAC Verwaltung GmbH, Data Protection Department, Industriestraße, 66280 Sulzbach/Saar, Germany or at the following e-mail address: privacy@hydac.com.


Categories of Personal Data, purposes of processing and legal bases

Appendix 1 "Personal Data" to this Privacy Notice contains detailed information on (i) the categories of Personal Data We collect from you; (ii) the purposes for which We process these Personal Data; and (iii) the legal bases for the collection and processing of your Personal Data. If processing for another purpose takes place, We will provide you with additional information.

For details, please refer to 2.1.


Recipients and categories of recipients of the Personal Data

We share your Personal Data with other entities of the HYDAC Group. We use internal and third-party service providers to provide services and products on Our behalf and We will share your Personal Data with them for the provision of the services and products. Within HYDAC and such recipients any access to your Personal Data in relation to your use of the Website is restricted to those individuals who have a ‘need to know’ in order to fulfill their job responsibilities.

We share your Personal Data with governmental authorities, courts, external advisors.

For details, please refer to 2.2.


Data transfers outside the European Economic Area ("EEA") or India

Some of the recipients of your Personal Data are located outside the EEA or India (e.g., USA). By way of entering into appropriate data transfer agreements or by other adequate means, We have established that all such recipients located outside the EEA or India will provide an adequate level of protection for the Personal Data and that appropriate technical and organizational security measures are in place to protect Personal Data. Any onward transfer is subject to appropriate onward transfer requirements as required by applicable law.

For details, please refer to 2.3.


Scope and duration of storage

Your Personal Data are stored by HYDAC and/or Our service providers, strictly to the extent necessary for the performance of Our obligations to you respectively the performance of the service providers' obligations to Us and strictly for the time necessary to achieve the purposes for which the Personal Data are processed, in accordance with applicable data protection laws. When HYDAC and/or Our service providers no longer need to process your Personal Data, the Personal Data will be erased from the systems and/or records and/or steps will be taken to properly anonymize the Personal Data so that you can no longer be identified from the Personal Data unless We and/or Our service providers need to keep your information

  • to comply with legal or regulatory obligations to which HYDAC and/or Our service providers are subject; and/or
  • with regard to a judicial action; and/or
  • are otherwise authorized to retain Personal Data.

For details, please refer to 2.4.

Your rights

Under the conditions set out under applicable data protection law (e.g., the GDPR), you may have the following rights, which We have categorized based on the applicable data protection law where the right is stipulated:

  • Stipulated under the GDPR and under the DPDP Act: (i) the right of access; (ii) the right to obtain a copy of your Personal Data undergoing processing; (iii) the right to rectification; (iv) the right to erasure (which is in addition referred to as the "right to be forgotten" in the GDPR); (v) the right to lodge a complaint with the competent data protection supervisory authority;
  • Stipulated specifically under the GDPR: (vi) the right to restriction of processing; (vii) the right to data portability; (viii) the right to object;
  • Stipulated specifically under the DPDP Act: (ix) the right of grievance redressal; and (x) the right to nominate an individual to exercise your rights.

If you have given your consent to the processing of Personal Data, you may withdraw such consent at any time. Such withdrawal will not affect the lawfulness of the processing that took place prior to the withdrawal of consent.

For details, please refer to 2.5.


Use of cookies and similar technologies on the Website

We use cookies and similar technologies on Our Website. You can find detailed information about this in Our Cookie Notice.


Personal Data required for the conclusion or fulfillment of the contract

You only have to provide the Personal Data that are marked as mandatory in the respective forms on Our Website. Without this Personal Data, the envisaged contract cannot be concluded or an existing contract can no longer be performed and may have to be terminated. Personal Data that are not marked as mandatory in the corresponding forms on Our Website do not have to be provided.

For details, please refer to 2.6.

Detailed Notice


Categories of Personal Data, purposes of processing and legal bases

In Appendix 1 "Personal Data" to this Privacy Notice, you will find detailed information on:

  • the categories of Personal Data We collect from you in addition to other Personal Data that you actively provide to Us (e.g., when you send an email to Us)
  • the purposes for which We process those categories of Personal Data; and
  • the legal bases for the collection and processing of your Personal Data.

We also use cookies and similar technologies on Our Website. You can find detailed information on this in Our Cookie Policy:



Please note that We process your Personal Data for other purposes only if:

  • We are obligated to do so on the basis of legal requirements (e.g., transfer to courts or criminal prosecution authorities);
  • if you have consented to the respective processing; or
  • if the processing is otherwise lawful under applicable law.

If processing for another purpose takes place, We will provide you with additional information.


Recipients and categories of recipients of the Personal Data

HYDAC transfers your Personal Data for the respective purposes and limited to the extent necessary to the recipients and categories of recipients listed below:


Within the HYDAC group

We share your personal information with other HYDAC Group companies for the following purposes:


  • For the implementation of marketing measures. Such data transfers are based on Art. 6 (1)(a) or (f) GDPR.
  • For the (pre-)contractual performance and fulfillment of your request to the establishment responsible for you on the basis of Art. 6 (1)(f) GDPR


(A list of these other HYDAC Group companies can be found here: https://www.hydac.com/en/locations)


Service providers (internal and external)

We use both external and internal service providers to provide services and products on Our behalf and share your Personal Data with them for this purpose. Our service providers are contractually obliged to process this Personal Data on HYDAC’s behalf under appropriate instructions to the extent necessary for the relevant processing purposes and to appropriately protect your Personal Data. Our service providers may not otherwise process or share your Personal Data except as permitted by law.

We share your Personal Data with the service providers listed in Appendix 2 "Service providers" to this Privacy Notice.


Governmental authorities, courts, outside counsel and similar third parties

to the extent required or permitted by applicable law in order to:

  • ensure compliance with applicable laws;
  • respond to governmental inquiries or requests;
  • comply with applicable legal obligations;
  • protect the rights, privacy, safety or property of HYDAC, website visitors, guests, employees or the public;
  • enable Us to pursue potential legal remedies or prevent or limit potential bad debts or damage that We may suffer;
  • enforce the Terms of Use of Our Websites https://netiquette.hydac.com/en.html; and
  • respond to an emergency. Such data transfers are based on Art. 6 (1)(a), (c) or (f) GDPR.

Within HYDAC and its service providers, access to your personal information in connection with your use of the Website is limited to those individuals who have a compelling need to know that information in order to perform their professional tasks.


Data transfers outside the European Economic Area ("EEA") or India

Some of the recipients of your Personal Data are located outside the EEA or India (e.g., USA); data protection laws there may provide a different level of protection than the laws in your jurisdiction. We will take necessary measures under applicable data protection law to ensure that transfers from the EEA are adequately protected.


By way of entering into appropriate safeguards based on the Standard Contractual Clauses (2021/914/EU) as referred to in Art. 46 (2)(c) GDPR, or by other adequate means, which are accessible upon request under the contact details provided in Section 2.7 below, We have established that all recipients located outside the EEA will provide an adequate level of protection for the Personal Data and that appropriate technical and organizational security measures are in place to protect Personal Data against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access, and against all other unlawful forms of processing. Any onward transfer (including to Our affiliates outside the EEA) is subject to appropriate onward transfer requirements as required by applicable law.


Scope and duration of storage

Your Personal Data are stored by HYDAC and/or Our service providers, strictly to the extent necessary for the performance of Our obligations to you respectively the performance of the service providers' obligations to Us and strictly for the time necessary to achieve the purposes for which the Personal Data are processed, in accordance with applicable data protection laws.

When HYDAC and/or Our service providers no longer need to process your Personal Data, the Personal Data will be erased from the systems and/or records and/or steps will be taken to properly anonymize the Personal Data so that you can no longer be identified from the Personal Data. However, We and/or Our service providers need to keep your information to comply with legal or regulatory obligations to which HYDAC and/or Our service providers are subject. Further, if a judicial action is initiated, the Personal Data will be stored until the end of such action, including any potential periods for appeal.

Insofar as a more detailed description is possible, you will find detailed information in Appendix 1 "Personal Data" to this Privacy Notice.


Your statutory rights

If you have declared your consent to any Personal Data processing activities, you can withdraw this consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal.

In accordance with applicable data protection laws (such as the GDPR), you may have the following rights, which We have categorized based on the applicable data protection law where the right is stipulated, and which you may exercise by contacting Us as stated in in Section 2.7:

Stipulated under the GDPR and under the DPDP Act:


Right of access:You have the right to obtain confirmation from Us as to whether or not Personal Data concerning you is processed, and, where that is the case, to request access to the Personal Data. Depending on the legal basis of processing, the access information includes – inter alia – the purposes of the processing, the categories of Personal Data concerned, summary of Personal Data which is being processed by Us and the processing activities undertaken with respect to your Personal Data and the identities of the recipients or categories of recipients to whom the Personal Data have been, or will be disclosed, including a description of the Personal Data which has been or will be disclosed. However, this is not an absolute right and the interests of other individuals may restrict your right of access.

You also have the right to obtain a copy of the Personal Data undergoing processing. For further copies requested by you, We may charge a reasonable fee based on administrative costs.


Right to rectification: Depending on the legal basis of the processing, You have the right to obtain rectification of inaccurate or misleading Personal Data concerning you from Us, as well as the right to have incomplete Personal Data completed, including by means of providing a supplementary statement.


Right to erasure: (which is in addition referred to as the "right to be forgotten" in the GDPR): Under certain circumstances, you have the right to obtain the erasure of Personal Data concerning you from Us and We may be obliged to erase such Personal Data.


Right to file a complaint: In addition to the rights set out above, You also have the right to lodge a complaint with the competent data protection supervisory authority. If you are a resident of India, We request you to please reach out to Our data protection officer for any grievances or queries that you may have regarding your personal data, prior to filing a complaint with the Data Protection Board of India (the supervisory authority in India). A complaint may be filed to the Data Protection Board of India by [•].


Stipulated specifically under the GDPR:


Right to restriction of processing: Under certain circumstances, you have the right to obtain the restriction of processing your Personal Data from Us. In this case, the respective data will be marked and may only be processed by Us for certain purposes.


Right to data portability:Under certain circumstances, you have the right to receive the Personal Data concerning you, which you have provided to Us, in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another entity without hindrance from Us.



Right to object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of your Personal Data by Us and We can be required to no longer process your Personal Data. If you have a right to object and you exercise this right, your Personal Data will no longer be processed for such purposes by Us. Exercising this right will not incur any costs.


Such a right to object may not exist, in particular, if the processing of your Personal Data is necessary to take steps prior to entering into a contract or to perform a contract already concluded.



Stipulated specifically under the DPDP Act:


Right of grievance redressa: You may reach out to our data protection officer in the manner provided below in case you have any grievances or queries in respect of your personal data.


Right to nominate an individual to exercise your rights (DPDP Act): In addition to the rights set out above, you nominate any other individual, who will, in the event of your death or incapacity, be able to exercise the aforementioned rights vis-à-vis your personal data on your behalf.


Personal Data required to enter into or perform the contract


You are only required to provide Personal Data that We need to establish and maintain a business relationship with you or that We are required to collect by law. Such Personal Data are marked as mandatory in the respective forms on Our Website. Without such Personal Data, We will not be able to enter into the requested contract or - should you remove such Personal Data at a later point in time - We will no longer be able to perform an existing contract and may have to terminate it.

Personal Data that are not marked as mandatory in the corresponding forms on Our Website do not have to be provided.

In the following cases, We can provide Our service and/or conclude a contract only if you provide Us with the relevant data records:

  • Purchase/service orders: Company data (address, contact details, registration number or similar), contact person (salutation, surname, first name, telephone and extension, e-mail address, position, department, location);
  • Newsletter subscriptions: Last name, first name; salutation; company data; company address; personal contact information (email address, phone number); country/region; language; consent status (opt-in for marketing); interests (industries, trends and topics).

For additional information regarding Our newsletter and purchase/service orders, please see Appendix 1 "Personal Data" to this Privacy Notice.


How to contact Us and Our data protection officer


If you have any questions or comments about or in connection with this Privacy Notice, or would like to complain about Our handling of your Personal Data or exercise any of your rights (see section 2.5), please contact Us using one of the following contact details:


HYDAC International GmbH

Industriestraße

66280 Sulzbach/Saar

Germany

E-Mail: info(at)hydac.com


You can contact Our data protection officer via:


HYDAC Verwaltung GmbH

Data Protection Departmen

Industriestraße

66280 Sulzbach/Saar

Germany

E-Mail: dataprivacy(at)hydac.com



Changes to this Privacy Notice

This Privacy Notice may require an update from time to time – e.g., due to the implementation of new technologies or the introduction of new services or features. We reserve the right to change or supplement this Privacy Notice at any time. We will publish the changes on https://www.hydac.com/privacy-policy.



VersionDate
Version 2.502/2023
Version 3.008/2023
Version 3.510/2023
Version 4.001/2024
Version 4.502/2024

Appendix


Personal Data

We process your Personal Data in connection with your use of the Website, as follows:


Purpose of processing
Personal Data categories

Legal bases for the processing

Storage duration
Displaying Our Website and ensuring stability and security

Our system automatically retrieves personal information from your computer system each time you visit Our Website. The Personal Data We collect about you is stored in Our system's log files. These data are not stored together with other Personal Data. This is necessary to display Our Website to you and to ensure stability and security.




  • Browser type;
  • Operating system;
  • Internet provider;
  • IP address;
  • Date and time of your visit to Our Website;
  • Information about the website from which your system is directed to Our Website; and
  • Information about the website that is accessed by your system through Our Website.


Required for the performance of a contract (Art. 6 (1)(b) GDPR) and for the protection of prevailing legitimate interests (technically necessary for the operation of the Website and to display it correctly for web visitors) (Art. 6 (1)(f) GDPR).



The Personal Data are stored as long as they are required for its purpose. The Personal Data will be deleted after the storage is no longer necessary, unless there are statutory storage requirements or limitation periods must be observed.



Communicating with you (e.g., through the contact form provided on the Website, or through the email address(es) provided on the Website)

  • HYDAC uses your Personal Data to properly respond to your inquiries about orders, products you have purchased or products you may be interested in, and Our services, etc.
  • Our Website has a contact form with which you can contact Us electronically. If you make use of this option, the data entered in the input mask will be transmitted to Us and stored.

The communication channel depends on the contact information provided (such as chat, email, phone, etc.).

  • First and last name
  • Salutation
  • Email address
  • Phone number
  • Address
  • Company
  • Inquiry content
  • Location
  • Branch

When sending the message via Our contact form, the following data is also processed:

  • The IP address of the user
  • Date and time of registration

Necessary to protect prevailing legitimate interests (necessary to respond to your requests) (Art. 6 (1)(f) GDPR).



The Personal Data are stored as long as they are required for the respective purpose. The Personal Data will be deleted as soon as the storage is no longer necessary, unless there are statutory retention obligations or there are limitation periods to be observed.



Customer analytics and/or data analysis, e.g.:
  • HYDAC uses personal information to improve your user experience on Our Website by analyzing the Personal Data you provide during your visit to Our Website, e.g., through cookies and similar technologies (see also Our Cookie Notice {Cookie List} ).
  • HYDAC uses Personal Data to better understand you as a customer and to suggest personally relevant features to you, offering you customized content to allow to participate in interactive features of Our services, and to provide you with customized promotions.

For this purpose, the following Personal Data in particular are processed:

  • Country/Region;
  • Cookies;
  • Web behavior (items and pages clicked, products added to cart, products remaining in cart);
  • Date and time of access;
  • Industry interest; and
  • Topic interest.

Safeguarding prevailing legitimate interests (to customize a person's online experience, to improve the performance, usability and effectiveness of Our Website to enhance user experience, to conduct and analyze Our marketing activities to offer better products and services that may be of more interest to customers) (Art. 6 (1)(f) GDPR) or consent (Art. 6 (1)(a) GDPR).



Regarding the Personal Data processed by cookies and similar technologies, We refer to Our Cookie Notice





When processing Personal Data based on your consent, the Personal Data will be stored until you withdraw your consent and will be deleted as soon as possible after withdrawal.


Otherwise, the Personal Data will be stored as long as it is required for the respective purpose. The Personal Data will be deleted when storage is no longer necessary, unless there are legal obligations to retain the data or there are legal limitation periods to be observed.


Communication about Our products and services, campaigns and events that may be of interest to you / newsletter distribution:


Based on your consent or Our prevailing legitimate interest, We will send you information about Our products, services and promotions, e.g., by e-mail or post in the form of newsletters (direct marketing).


For this purpose, the following Personal Data in particular are processed:

  • Last name, first name;
  • Salutation;
  • Company data;
  • Company address;
  • Personal contact information (email address, phone number);
  • Country/Region;
  • Language;
  • Consent status (opt-in for marketing);
  • Interests (industries, trends and topics).




Consent (Art. 6 (1)(a) GDPR) or a prevailing legitimate interests (Art. 6 (1)(f) GDPR).


.

The Personal Data will be stored until you withdraw your consent (e.g., unsubscribe from the newsletter), if applicable. The Personal Data will also be automatically deleted after 3 years at the latest if you no longer respond to our newsletter (e.g., open the newsletter email).


Otherwise, the Personal Data will be stored as long as it is required for the respective purpose. The Personal Data will be deleted when storage is no longer necessary, unless there are legal obligations to retain the data or there are legal limitation periods to be observed.





Service provider


Depending on the purpose of the processing for which We use the respective service provider, We share certain Personal Data (as necessary) with the following service providers:

  1. maxcluster GmbH, Technologiepark 8, 33100 Paderborn, E-Mail: info (at) maxcluster.de als Hosting Provider.
  2. KERN GmbH, In der Kölling 7, 66450 Bexbach im Rahmen des Versands von postalischen Mailings